Return Policy

  • «French Box» (wine & delicacies subscription)

In accordance with the law, you have 14 days from the date of receipt of the first box of your subscription to return it and receive your money back without providing a particular reason. Any request for return must be made in writing (email). You will then receive then a confirmation (by email) from us. The return of the first box of the subscription cancels the entire subscription. Returned products and box must not be damaged and products unopened. The return costs are your responsibility. If the products and / or the box are damaged, the price of this “French Box ” will be deducted from the total amount to be repaid.
If applicable, the refund will be made ​per bank transfer within 10 days.

Once you accept the first box of your subscription or it is not returned within 14 days with prior written notice, you can no longer stop your subscription.

  • Wine Tasting & Experience

The payment of the wine tasting experience must be made within 14 days from the date of issue of the invoice, and at least 7 days before the date when the tasting is planned.
For post-payment cancellation, 50% of the price of the wine tasting experience will be refunded. If cancelled on the planned date, no refund will be possible.
If applicable, the refund will be made ​per bank transfer within 10 days.